Refund & Return Policy

Returns

Due to the nature of our products, all sales are final. We do not accept returns once an order has been shipped.

Our products are intended strictly for research purposes, and we cannot accept returned items once they leave our facility.

Damaged or Incorrect Items

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• A description of the issue

• Photos of the product and packaging

Once reviewed, we may offer a replacement or store credit depending on the situation.

Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped.

If you wish to cancel an order, please contact us as soon as possible after placing it.

Once an order has been shipped, it cannot be canceled or refunded.

Non-Refundable Items

We do not provide refunds for:

• Products that have already been shipped

• Orders with incorrect shipping information provided by the customer

• Delays caused by shipping carriers

• Packages marked as delivered by the carrier

Contact Us

If you have any questions regarding your order, please contact us through the Contact page on our website and our support team will assist you as soon as possible.